Privacy Policy

Introduction

Welcome to Fleur De La Rose's Privacy Policy. Your privacy is extremely important to us, and we are committed to protecting your personal data. This policy outlines how we collect, use, and share your information when you visit our website, purchase our products, or contact us.

Who We Are

Fleur De La Rose is a family-run business specializing in beautiful home accessories, soft furnishings, and gifts. Our website address is fleurdelarose.co.uk.

Information We Collect

• Personal Data: We may collect personal data including your name, email address, postal address, phone number, and payment details when you make a purchase or contact us.
• Usage Data: We collect information on how you interact with our website, such as your IP address, browser type, and pages visited.
• Cookies: Our website uses cookies to analyze website traffic and enhance your browsing experience. You can choose to accept or decline cookies.

How We Use Your Information

• Order Processing: To process and fulfill orders and manage your account.
• Customer Service: To communicate with you regarding queries or issues.
• Marketing: To send promotional offers or updates about our products and services, if you have opted-in.
• Improvement: To analyze and improve our website to serve you better.

Sharing Your Information

We respect your privacy and will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may share information with service providers who perform functions on our behalf, such as payment processing and order fulfillment.

Your Rights

You have the right to request access to your personal data, to correct any inaccuracies, and to request deletion of your information. You can also opt-out of receiving marketing communications from us at any time.

Security

We are committed to ensuring that your information is secure. We have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on our website.

Contact Us

If you have any questions about this privacy policy, please contact us at:

• Email: fleurdelarose@hotmail.com
• Phone: 07507070714